Volunteer-Management
Basic Profile
Name, DOB, Gender, Address, Phone Numbers, Individual/Company
Statutory Profile
PAN and Aadhaar, Numbers for resident Indians. For overseas citizens, passport details are mandatory.
Login Profile
User Id, Password, Captcha
Attachments
Photo, PAN/Aadhaar/ Passport Proof
Additional Information
One-time / Part-time/Full Time volunteering
Referred by
Existing volunteer of Annapoorna/ Events/ Website /etc. (If it is referred by an existing volunteer of Annapoorna, member name/details will be captured too)
Employment Details
If the volunteer is employed.
- A basic background checks of volunteers is important. Doing this brings in credible and willing volunteers into the system.
- Volunteering service can be outsourced to third party NGOs too. For example, in Tamil Nadu, volunteers of Annapoorna breakfast programme are members of the NDO Trust. In such cases, the Trust will sign a written agreement with the outsourcing agency on practices that have to be carried out by its volunteers.
Volunteer Enrollment
All volunteer information must be verified and approved. We call this process as “Know Your Volunteer”. Once the volunteer information is entered, an automatic mail is sent to the volunteer, the reviewer and the approver. In case of manual process, the Reviewer and Approver get the hard copy of the details related to the volunteer. The Reviewer provides the comments/ makes observations about the volunteer and it is then passed on to the Approver. The Approver then decides to approve or reject the volunteer. The volunteer is active only after the approval is successful.Upon approval Volunteer ID is generated for the volunteer. This volunteer ID will be unique to identify the volunteer.In addition, every volunteer would be given a physical Volunteer ID Card. The card will capture their photo, location and contact number.
Visit the school as instructed by the Trust
- Manage complaints from the school.
- Conduct quality check on the breakfast provided at school.
- Verify the maintenance of groceries at the school.
- Verify and maintain School Breakfast Register.
- Send the execution status of breakfast daily. They will need to upload the information in the app.
- Assist cooks for claims.
- Conducts interviews with the students and sends the feedback to the Cluster Leads.
- Communicate changes in the Trust’s policies of operations (if any) to the school.
- Provide general feedback about the services to the Cluster Leads.
- Assist in the renewal of agreement for providing breakfast services with the school every year.
